Resolve 83% of tickets before a human sees them
Supportly answers customers instantly in 40 languages using your help center, policies and order data.
4.9 rating · 2,000+ support teams
Support teams at leading brands trust Supportly
Faster answers, happier customers
Instant replies
Average first response in 4 seconds, 24/7.
40+ languages
Native-quality answers in every language.
Smart handoff
Escalates to the right agent with full context.
Insights
Spot trending issues before they become fires.
One inbox for every channel
Email, chat, WhatsApp, Instagram and phone, all in one shared inbox with AI-drafted replies.
Results our customers see
“Supportly handles our Black Friday rush on its own. We went from 14-hour response times to 4 seconds.”
Simple, transparent pricing
Start free. Upgrade when you grow. Cancel anytime.
Starter
For individuals and small projects.
- Up to 3 users
- 5 projects
- Basic analytics
- Community support
Pro
For growing teams that need more.
- Unlimited users
- Unlimited projects
- Advanced analytics
- Integrations & API
- Priority support
Enterprise
Security and control at scale.
- Everything in Pro
- SSO & SCIM
- Audit logs
- Custom contracts
- Dedicated manager
No credit card required · Prices in USD · Taxes may apply
Questions & answers
Is there a free trial?
Yes. Every paid plan starts with a 14-day free trial, no credit card required. You can stay on the free Starter plan forever.
Can I change plans later?
Absolutely. Upgrade, downgrade or cancel anytime from your billing settings. Changes are prorated automatically.
How secure is my data?
Data is encrypted in transit (TLS 1.3) and at rest (AES-256). We are SOC 2 Type II certified and GDPR compliant.
Do you offer discounts for startups or nonprofits?
Yes, eligible startups and nonprofits get 50% off the Pro plan for the first year. Contact our team to apply.
What integrations are available?
Over 120 native integrations including Slack, HubSpot, Salesforce, Stripe, Zapier and Google Workspace, plus a REST API and webhooks.
How does support work?
All plans include help center access and email support. Pro gets priority chat, Enterprise gets a dedicated success manager.
Give every customer a great answer
Try it free for 14 days. No credit card required.